We love getting your stuff to you, as quickly as possible!
All orders placed before midday (AEST) on a business day are shipped the same day. Orders placed after midday will be shipped the following business day.
Please note - Our carrier cannot deliver to a PO BOX.
We offer FREE Shipping on orders over $70 within Australia*. Some exclusions apply - please see more information below.
We offer Flat Rate Standard Shipping for all other orders - $9.95 (2-6 Business Days)*.
- *Free shipping uses standard post and is valid for orders within Australia Only
- *Free shipping does not apply to Ledge Lounger or Maytronics Mineral Swim System or Mineral products. Shipping costs for these items is updated at checkout, or invoiced to the customer if there is an outstanding amount. As shipping costs for Ledge Lounger items is determined by the manufacturer, any difference in shipping cost will be invoiced to the customer. Where more than 1 Ledge Lounger is purchased, additional shipping costs apply.
- *Free Shipping also excludes Mooi Living, Barel Designs Dinner Sets and Gaiam Yoga Mats as they are a bulky item. Shipping for these items is updated at checkout.
- All orders within Australia will be delivered via Sendle from our warehouse in Melbourne, VIC. For orders received on business days prior to midday, we book a sendle collection on the same day. Orders received after midday will be requested the following business day. We require signature on delivery to avoid lost or stolen goods.
- Orders placed after midday the day before, or on a Victorian public holiday will be dispatched the following business day.
- We cannot deliver to a PO BOX.
- Unfortunately due to COVID-19 we are not currently shipping Internationally. We will update this as soon as possible.
- While Laguna Pools endeavours to get your order to you as fast as possible, the delivery times outlined above are approximate. We hope that deliveries can get to you at the earliest part of the window, however we cannot accept responsibility for delays in delivery due to unforeseen circumstances.
- For any enquiries related to shipping please contact us on firstname.lastname@example.org.